A senior woman interviewing a real estate agent at her home
Century21 Northumberland Realty
Last Updated on July 28, 2026 by Andrew Brown

How to Find a Great Realtor

Choosing a REALTOR® is not something you should do just because a friend gave you a name, someone has a large face on a bus bench, or they were the first person to answer your message. Buying or selling a home is a big financial decision. You want someone who understands the local market, communicates clearly, gives honest advice, and is prepared to do the work your situation requires.

How to Choose the Right REALTOR® in Today’s PEI Market

In today’s more balanced PEI market, that matters even more. Buyers have more time to compare homes and ask questions. Sellers need realistic pricing, strong marketing, and an agent who understands what buyers are seeing in competing properties.

The right REALTOR® should not simply tell you what you want to hear.

They should help you make a better decision.

Start by Being Clear About What You Need

Before talking to agents, think about your own situation.

Are you buying your first home? Selling a family property after many years? Relocating to PEI? Looking for a rural home, waterfront property, condo, investment property, or something close to schools and services?

Your needs should shape the kind of REALTOR® you choose.

You should also think about your timeline.

Are you ready to move now? Are you casually researching? Do you need to sell before you buy? Are you trying to understand what your home may be worth before making any decisions?

A good agent should be comfortable helping you at any stage.

You should not feel pressured to list or make an offer before you are ready.

Ask About Their Local Experience

PEI may be small, but local knowledge still matters.

A home in Charlottetown can involve different pricing, buyer expectations, and services than a home in Summerside, Kensington, Montague, or rural Prince County.

A waterfront property may require questions about erosion, flooding, insurance, access, and shoreline conditions. A rural property may involve wells, septic systems, acreage, heating costs, road access, and internet availability.

Ask potential REALTORS® questions such as:

  • Which areas do you work in most often?
  • What types of properties do you regularly help clients buy or sell?
  • What should I know about this specific community?
  • What are buyers looking for in this area right now?
  • What are the common concerns with homes like mine?

You are not looking for someone who claims to know everything.

You are looking for someone who knows what questions matter.

Pay Attention to Communication

A REALTOR® does not need to call you every day.

But you should know what to expect.

Ask how they prefer to communicate. Do they use phone calls, text messages, email, or a mix? How quickly do they usually respond? Will you work directly with them, or mostly with an assistant or team member?

The answer should fit your style.

Some people want frequent updates. Others prefer a concise email when something meaningful happens. Neither is wrong.

What matters is that expectations are clear.

If you feel ignored before you have even signed an agreement, that is worth noticing.

Ask Sellers: “What Is Your Plan for My Home?”

A seller should not settle for, “We will put it on MLS® and share it online.”

That is part of the process.

It is not the entire strategy.

Ask how the agent will help you prepare the home, determine the asking price, present the listing, arrange photography, write the description, promote it, handle showings, follow up with buyers’ agents, and evaluate offers.

You should also ask what they believe buyers may see as strengths and weaknesses.

A good agent should be able to explain their advice clearly.

They should not simply promise the highest possible price to win your listing.

“Good advice is sometimes different from the answer a client hoped to hear,” says Andrew Brown, Broker Owner of CENTURY 21 Northumberland Realty. “A strong REALTOR® should explain the market honestly, show the information behind their recommendations, and help clients make decisions based on reality rather than pressure.”

Ask Buyers: “How Will You Help Me Avoid a Bad Purchase?”

For buyers, the right REALTOR® does more than open doors.

They should help you understand the value of a home, compare it with similar properties, identify questions worth asking, and decide which conditions may protect you.

That can include financing, inspection, insurance, water testing, septic information, title review, appraisal, or other details depending on the property.

Ask a buyer’s agent:

  • How will you help me understand what a home is really worth?
  • What conditions should I consider?
  • How do you handle multiple-offer situations?
  • How will you help me compare homes beyond the listing photos?
  • What should I know about closing costs and ownership expenses?
  • How do you approach rural, waterfront, older, or income-property purchases?

A good agent should help you slow down when needed.

The right home is not simply the one you can win.

It is the one that fits your budget, lifestyle, and long-term plans.

Understand Fees and Representation Before You Sign

You should always understand how the REALTOR® is being paid and what agreement you are signing.

Ask for a plain-language explanation.

For sellers, ask about commission, marketing costs, the listing period, cancellation terms, and what services are included.

For buyers, ask how buyer representation works, whether the seller is offering cooperating commission, and what could happen if that amount does not cover the agreed compensation.

There should be no embarrassment in asking.

A professional REALTOR® should welcome the conversation.

Look for Evidence, Not Just Promises

Testimonials can be helpful.

So can references, recent sales, examples of marketing, and a clear explanation of how the agent works.

But do not choose someone only because they have sold the most homes, have the biggest social-media following, or promise the highest sale price.

Ask yourself:

  • Do they listen well?
  • Do they explain things clearly?
  • Are they honest about risks and limitations?
  • Do they seem organized?
  • Do I feel comfortable asking questions?
  • Would I trust them to tell me when something is not a good idea?

Real estate is personal.

You do not need to choose the most famous agent.

You need to choose the person or team you believe will represent you well.

Watch for Warning Signs

A few things should make you cautious.

Be careful if an agent pressures you to sign immediately, avoids discussing fees, promises a price without showing supporting information, brushes off your concerns, or acts as though every property is perfect.

Also be cautious if they are difficult to reach from the beginning.

The process can become stressful quickly when communication breaks down.

A good REALTOR® should make the process feel clearer, not more confusing.

Why CENTURY 21 Northumberland Realty

At CENTURY 21 Northumberland Realty, we believe clients deserve practical advice, clear communication, and local knowledge that goes beyond the listing sheet.

Our REALTORS® work with buyers and sellers across PEI, including first-time buyers, growing families, retirees, rural-property buyers, waterfront clients, people relocating to the Island, and sellers preparing for their next move.

We help clients understand the market, ask better questions, prepare properly, and make decisions with confidence.

Choosing a REALTOR® is an important first step.

Take your time. Ask questions. Compare your options.

Then choose the person or team that makes you feel informed, respected, and well represented from the first conversation through closing day.

Sources

The following sources were used to help prepare and fact-check this article.

Government of Prince Edward Island — Real Estate Agent Licensing
Used for PEI-specific information about agent licensing and checking whether an agent is authorized to operate in the province. This source supports the article’s recommendation that buyers and sellers verify an agent’s professional credentials.

Gov’t of PEI and Real Estate Agent Licensing

Government of Prince Edward Island — Buying Real Estate in PEI
Used for official guidance about working with licensed agents when purchasing Island property. This source supports the article’s discussion of choosing someone who understands PEI’s regulations, communities and property considerations.

Gov’t of PEI and Buying Real Estate

National Association of REALTORS® — Questions to Ask When Choosing an Agent
Used for guidance about interviewing prospective agents, including questions about experience, recent sales, local market knowledge, professional qualifications and the services they provide.

NAR and Questions to Ask a Real Estate Agent

Competition Bureau Canada — Choice in Real Estate Services
Used for information about consumers’ ability to compare real estate services and pricing arrangements. This source supports the article’s recommendation that clients ask prospective agents what services they offer, how they work and what their fees include.

Competition Bureau Canada and Real Estate Services

Andrew Brown broker owner of Century21 Northumberland Realty

About Andrew Brown

Andrew Brown is the Owner/Broker of CENTURY 21 Northumberland Realty (1987) Ltd. in Summerside, Prince Edward Island, where he leads one of PEI’s most recognized real estate teams. Combining local Island market knowledge with the strength of the CENTURY 21 brand, Andrew works with buyers, sellers, and REALTORS® across a wide range of PEI real estate, including residential homes, land, waterfront property, luxury homes, and investment opportunities.